Whistleblowing

Ricans strives to uphold the strictest ethical standards in all our business dealings and operations. As a member of PETRONAS group, Ricans is bound by the governance and compliance policies outlined by PETRONAS.

INTRODUCTION

Integrity. Ethical. Responsible.

Ricans is committed to upholding the greatest level of integrity, transparency, and accountability in how it runs its operations and company. It strives to run the business in an ethical, responsible, and transparent way. AnyRicans employee or member of the public can report any improper behaviour withinRicans through the channels provided byRicans.

Any parties may file a whistleblower complaint regarding any wrongdoings they may witness or encounter by undertaking any of the following:

  • Fraud;
  • Abuse of Power;
  • Conflict of Interest;
  • Misuse of Company's Property;
  • Bribery;
  • Theft or embezzlement;
  • Non-Compliance with Procedure;

The preceding list is not all-inclusive and contains any actions or inactions that, if proven, would violate the PETRONAS/Ricans Code of Conduct and Business Ethics (CoBE) or be considered crimes under applicable laws now in place.

PROTECTION

Trust the process. Act today.

To the extent that it is practically possible, an anonymous whistleblower who submits a disclosure through Ricans Whistleblowing procedures shall have their identity protected. Additionally, an employee who reports improper conduct that has been perpetrated or is going to be committed inside Ricans will be protected from any negative and unfavourable actions for doing so, to the extent that is practically possible, provided that the disclosure is made in good faith.

Such protection is given even if it turns out that the whistleblower was wrong about the facts and the relevant rules and procedures after further examination. For more info, kindly refer to Ricans Whistleblowing Policy

WHISTLEBLOW HERE

Create a difference. Blow the whistle.

Report any illegal activity (misconduct or criminal offence) you know of that has been conducted or is about to be committed within the Ricans by giving us the required details. You can either send us an email using the link below or send it via mailbox to the address shared below.

Information Required to submit a disclosure:

  • Nature of the misconduct
  • The date and location of the incident
  • The identity of the alleged wrongdoer
  • Witnesses or evidence, if any

*All disclosures will be treated in the strictest confidence

Frequently Asked Questions

It is an act of voluntary disclosure/reporting to the Management of any improper conduct (misconduct or criminal offence or malpractices) committed or about to be committed by an employee of the company for further action.
Any employee (or group of employees) of Ricans or members of the public including vendors, contractors or customers who makes a disclosure against an employee of the company about an actual, suspected or anticipated improper conduct within the company.
This policy is to provide an avenue for all employees of Ricans and members of the public to disclose any improper conduct involving an employee of Ricans in accordance with the procedures as provided for under this policy and to provide protection for employees and members of the public who report such allegations.
A whistle-blower can make a complaint through one of the following Whistleblowing channels: